Anna Maria was founded in 1965 by Robert and Loretta Norton as a small nursing
home with the philosophy of "a sincere belief in the worth and dignity of every
human life".
Forty
years later the family tradition of caring and quality services continues under
the direction of their two sons, Robert and George, who have owned and operated
Anna Maria since 1982. Since their involvement, a full continuum of care is
available on what is now called The Campus of Anna Maria, located on 60 scenic
acres in Aurora, Ohio.
We welcome your visit. Come see for yourself what we are all
about.
Statement of Organizational Mission, Vision & Values
Mission:
It is the Mission of the Campus of Anna Maria to continue to grow and prosper as a family owned and operated continuing care community by providing quality resident-centered care with warmth and compassion; by encouraging and promoting well-being and independence across all settings; by sustaining and supporting an exceptional staff; by offering enriching, safe, dignified and home-like living environments; and by delivering outstanding, unsurpassed service to residents, their families and fellow staff members.
Vision:
It is the vision of the Campus of Anna Maria to become the community of choice by providing a unique and model combination of staff, care, service, programming and environment designed to accommodate varying personal needs and preferences.
Values:
Every Resident.
We value placing resident needs first and foremost.
We value delivering quality care to our residents
We value the physical, mental and spiritual well-being of residents.
We value the delivery of exceptional service to residents
We value each resident’s individuality and background
We value each resident’s privacy
We value each resident’s belongings
We value what we can learn from our residents
We value our residents’ opinions and preferences
We value celebrating our residents’ successes
We value the abilities, strengths and contributions of our residents
Every Family.
We value the confidence and trust families place in us to care for their loved ones.
We value the privilege to care for the loved one of a family member
We value the concerns of family members
We value the importance of communication with family members
We value creating a home-like, family-friendly environment.
We value and understand the difficult transition involved with placing a loved one in our community
We value the role of residents’ families in their well-being
Every Day.
We value the staff as a cohesive team
We value the ongoing, daily commitment to the residents.
We value honesty and integrity—all the time, and in everything we do.
We value hard work and the satisfaction of serving our residents derived from it.
We value consistency in our work and in our attendance
We value the respect we show residents, family members and other staff
We value positive attitudes
We value empathy and compassion
We value regulatory compliance and strive to meet and surpass all applicable rules and regulations.
We value loyalty
We value dedication
We value providing a safe environment
We value education and training
We value the satisfaction of residents, family members and staff
We value creating a comfortable and attractive living environment
